# Troubleshooting Blackbaud syncing * [ ] You have Platform Manager or Environment Admin permissions * [ ] You have one of the following permissions: Academic Group Manager, Schedule Manager, or Platform Manager * [ ] You have the SKY API Data Sync permission * [ ] You have completed both steps on this page: If all of the above are true, and you're still having issues, please get in touch! Here is the template for reporting data discrepancies.
| Dataset | Market View's Total | Veracross' Total | | ----------------- | ------------------- | ---------------- | | 2024 Enrollments | 100 | 105 | | 2024 Applications | 100 | 95 | | 2023 Enrollments | 76 | 80 | | 2023 Applications | 60 | 55 | | ... | | | In addition, please let us know if there are any particular student record types that are missing from the data being synced over. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.nais.org/nais/add-your-data/sync-admissions-data/sync-data-from-blackbaud/troubleshooting-blackbaud-syncing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.